Privacy Policy
Authoritative policy for personal data handling. Service terms are in the Terms of Service.
Quick Navigation
- What This Policy Covers
- Information We Collect
- Approximate Location
- Temporary Chat Mode
- Data Retention and Deletion
- How We Use Your Information
- How We Protect Your Data
- Your Rights and Choices
- Third-Party Providers
- Contact Us
What This Policy Covers
This Privacy Policy is the authoritative document for how Y-Smart Chat collects, uses, stores, shares, and deletes personal data.
Document authority: see Terms of Service: Acceptance of Terms.
Service and liability terms (reference only):
- see Terms of Service: Definitions
- see Terms of Service: AI Outputs and Your Responsibility
- see Terms of Service: Third-Party Providers
- see Terms of Service: Model Training and Data Sale
- see Terms of Service: Data Deletion
Information We Collect
Information you provide
- Messages and conversations
- Images you upload
- Account information (email, name) when you register
- Support and feedback messages
Information collected automatically
- Usage metadata (message counts, features used)
- Technical data (browser, device, IP address)
- Approximate location inferred from your IP address and related connection metadata (see see Privacy Policy: Approximate Location)
- Service logs for operation, security, and troubleshooting
We do not require sensitive government identifiers at signup.
Approximate Location
We determine the general area from which you access Y-Smart Chat based on information like your IP address and related connection metadata provided by our hosting infrastructure. This is approximate location (such as country, region, or city), not precise device location.
We use approximate location to improve your experience, including to provide more relevant responses when you ask location-related questions (for example, local weather, news, or nearby places). Approximate location may be included as context in requests routed to AI providers for the current conversation.
What we do not do:
- We do not request access to your device's GPS, browser geolocation APIs, or other precise location features
- We do not ask you to turn on device-level location sharing for this purpose
- We do not sell approximate location as a standalone data product
Approximate location is derived per request when you use the service. It is not maintained as a separate standing location profile on your account, though it may appear in standard service logs under our normal retention practices (see see Privacy Policy: Data Retention and Deletion).
Temporary Chat Mode
Definition: see Terms of Service: Definitions.
Operational behavior:
-
Temporary chats are tied to the current browser tab session
-
You may convert a temporary chat to a stored conversation before the session ends
Data Retention and Deletion
What we store
| Type | Includes | Purpose |
|---|---|---|
| Chat history (non-temporary) | Messages, attachment metadata, titles | History, context, return visits |
| Usage metadata | Limits, plan usage | Usage limits, billing, reliability |
| Account data | Email, profile, subscription | Authentication and account operation |
| Logs and security records | Error, access, abuse signals | Security, debugging, legal compliance |
Your controls
- Delete individual conversations in the app
- Delete your account in Settings
- Request export: support@y-smart.chat
- Temporary Chat Mode: see Privacy Policy: Temporary Chat Mode
- Model choice, retention warnings, or BYOK: see Terms of Service: Definitions
Deletion
see Terms of Service: Data Deletion
How We Use Your Information
We use personal data to provide the service, maintain saved chat context, operate accounts and billing, provide support, prevent abuse, and comply with law. This includes using approximate location (see see Privacy Policy: Approximate Location) to improve response relevance for location-related prompts.
- see Terms of Service: Model Training and Data Sale
- see Terms of Service: Third-Party Providers
- see Terms of Service: AI Outputs and Your Responsibility
Access to conversations
We access message or account data only when necessary for:
- Support (when you request help)
- Abuse prevention (investigation of abuse, spam, or policy violations)
- Legal compliance (lawful requests and legal obligations)
How We Protect Your Data
- Data in transit uses industry-standard TLS where supported
- Stored data uses access controls limited to operational need
- We maintain and update security controls on an ongoing basis
If we learn of a serious incident affecting personal data, we take steps required by law and notify affected users where required by law.
- Sale of personal data: see Terms of Service: Model Training and Data Sale
- Sharing with vendors: see Privacy Policy: Third-Party Providers
Your Rights and Choices
Depending on your location, you may have rights to access, correct, delete, port, or object to certain processing.
Submit requests to support@y-smart.chat. We may require identity verification before fulfilling access or deletion requests. We respond within a few business days under normal operation.
see Terms of Service: Data Deletion
Third-Party Providers
see Terms of Service: Third-Party Providers
BYOK: see Terms of Service: Definitions.
Vendors we use
- AI routing: OpenRouter privacy
- Hosting (Vercel): Vercel privacy
- Authentication and billing (e.g., Clerk, Stripe): see each provider's privacy policy
- Analytics: aggregated usage metrics
How we share information
- Service providers: hosting, analytics, AI routing, payments (operational necessity only)
- Professional advisors: when required
- Legal and safety: lawful requests, abuse prevention, rights protection
- Business transfers: with notice where required
Cookies
Cookies and local storage support sign-in, preferences, and basic usage measurement. Approximate location is described in see Privacy Policy: Approximate Location.
Other notices
- Do Not Track: not currently honored
- International processing: data may be processed in the U.S. and other provider regions
- Children: not intended for users under 13
- Policy updates: material changes will be reflected in the "Last updated" date and, where appropriate, in-app or email notice
Contact Us
Email: support@y-smart.chat
We respond within a few business days under normal operation.