Terms of Service
These terms outline the rights and responsibilities of both Y-Smart Chat and our users.
Quick Navigation
- Acceptance of Terms
- Your Content and Rights
- Pricing and Refunds
- Warranty Disclaimer
- Limitation of Liability
- Governing Law
- Termination
Acceptance of Terms
By using Y-Smart Chat, you agree to these Terms of Service. If you don't agree with any part of these terms, you shouldn't use the service. It's that simple.
Y-Smart Chat is a project created by our team who genuinely cares about building helpful AI tools. These terms reflect our commitment to creating a fair, transparent, and trustworthy service.
Note: These terms may be updated from time to time - we'll always notify you of significant changes and give you the opportunity to review them before they take effect.
Accounts
Create an account with accurate info and keep your credentials safe. You're responsible for everything that happens in your account. If you suspect unauthorized access, let us know right away.
Your Content and Rights
You keep ownership of what you create or upload. By using Y-Smart Chat, you grant us a limited right to process your content only to run the service (for example, to generate responses, store context, and display it back to you).
License and Restrictions
- Don't reverse engineer or bypass security.
- Don't abuse rate limits or usage caps.
- Don't use the service to break the law or harm others.
- Don't scrape or resell the service without permission.
Pricing and Refunds
Pricing and Usage
Some features may have limits or require payment beyond free usage. Pricing and limits are shown in the app. Going over free limits may prompt you to upgrade or add credits.
Cancellation and Refunds
You can cancel your subscription at any time through your account settings. Your premium access will continue until the end of the current billing period.
Refund Policy: We offer a 14-day money-back guarantee. If you are dissatisfied with the service for any reason within the first 14 days of your subscription, please contact us at support@y-smart.chat for a full refund. We review refund requests on a case-by-case basis to ensure fairness.
Beta Features
New features marked as beta are experimental and may change, be unavailable, or have issues. Use them at your own discretion and share feedback if you can.
Changes to These Terms
Terms may change over time. We'll update the "Last updated" date and surface important changes in the app. If you keep using Y-Smart Chat after updates, that means you accept the new terms.
Warranty Disclaimer
Y-Smart Chat is provided "as-is" and "as-available." We explicitly disclaim all warranties of any kind, whether express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We don't make guarantees that the service will always meet your needs, be error-free, or run without interruption.
Limitation of Liability
To the fullest extent allowed by law, Y-Smart Chat and its team shall not be liable for any indirect, incidental, special, consequential, or punitive damages (including but not limited to lost profits, data, or use). Our total liability for any claim arising out of these terms is strictly limited to the amount you paid in the last 12 months, or $100 - whichever is greater.
Indemnification
If your use of Y-Smart Chat causes a legal claim (for example, you break the law or someone else's rights), you agree to cover costs and damages arising from that claim.
Copyright and DMCA
We respect intellectual property. If you believe content in Y-Smart Chat infringes your copyright, send a detailed notice and we'll review it and take appropriate action.
Third-Party Materials and Software
Y-Smart Chat may link to or rely on third-party services or components. Their terms and privacy policies apply where relevant. We're not responsible for third-party content or outages.
Feedback
Suggestions are welcome. If you share feedback or ideas, we may use them without obligation to you.
Governing Law
Disputes and Governing Law
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law principles. Any disputes arising from these terms will be handled individually in the courts of Delaware and not as a class action.
International Use
Y-Smart Chat's infrastructure is hosted on servers located in the United States, and your data may be processed in the U.S. or other global regions. By using the service, you understand your data may be transferred and subject to local laws where it's processed.
Miscellaneous
These Terms, together with the Privacy Policy, constitute the entire agreement between you and Y-Smart Chat regarding the Service and supersede all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between you and the service. If any part of these terms is found to be unenforceable, the rest stays in effect. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. You may not assign your rights under these Terms without our prior written consent.
Who Can Use Y-Smart Chat
Age Requirements:
- You must be at least 13 years old to use Y-Smart Chat
- If you're under 18, you need parental consent
- Users under 13 are not permitted to use the service
Account Responsibility:
- You're responsible for keeping your account secure
- Don't share your account credentials with others
- You're accountable for all activity under your account
- Let us know immediately if you suspect unauthorized access
How Y-Smart Chat Works
What We Provide:
- AI-powered conversations and assistance
- Analysis of text and images you share
- Creative writing and problem-solving support
- Educational and informational content
What You Should Know:
- Y-Smart Chat is powered by advanced AI models, but isn't perfect
- Responses are generated based on patterns in training data
- Always verify important information from authoritative sources
- The service may occasionally be unavailable for maintenance
Important Disclaimer:
Y-Smart Chat is not a substitute for professional advice. Don't rely on it for medical, legal, financial, or other professional guidance. Always consult qualified professionals for important decisions.
Some third-party AI providers may retain data for safety or training according to their policies. We will show a clear warning before routing messages to any such model, and you can choose a different model or opt out per chat.
What's Not Allowed
To keep Y-Smart Chat safe and useful for everyone, certain activities are prohibited:
Content Restrictions:
- Illegal content or activities
- Harmful, threatening, or abusive material
- Spam, malware, or phishing attempts
- Content that violates others' privacy or rights
Technical Restrictions:
- Attempting to hack or compromise the service
- Using automated tools to abuse the system
- Reverse engineering or copying the AI models
- Overwhelming the service with excessive requests
Termination
Consequences
Violating these terms may result in temporary or permanent suspension of your access to Y-Smart Chat. We reserve the right to suspend or terminate accounts that violate these terms or behave in a manner that we believe is harmful to the service or other users.
Your Content and Privacy
Your Rights:
- You retain ownership of content you share with Y-Smart Chat
- Your conversations remain private and confidential
- You can delete your data at any time
- We don't sell or share your personal information
What We Need:
By using Y-Smart Chat, you grant us a limited license to process your messages and content solely for the purpose of providing the AI service. This means we can:
- Analyze your messages to generate responses
- Store conversations to maintain context
- Use aggregated, anonymized data to improve the service
For detailed information about data handling, please review our Privacy Policy.
Changes and Termination
Changes to Terms:
We may update these terms from time to time. When we do, we'll:
- Update the "Last updated" date at the top
- Notify you via email if you have an account
- Display a notice on the platform
- Give you time to review changes before they take effect
Account Termination:
Either you or we can terminate your access to Y-Smart Chat at any time:
- You can stop using the service and delete your account anytime
- We reserve the right to suspend or terminate accounts for any reason, including violations of these terms
- Upon termination, your access ends but your data rights remain
- You can request data deletion even after account termination
Getting Help
We're here to help if you have questions about these terms or need support with Y-Smart Chat. Our team handles all inquiries and genuinely cares about your experience.
Contact Information:
Email: support@y-smart.chat
We typically respond to inquiries within 24-48 hours. For urgent issues, please mention "URGENT" in your subject line.
What to Include:
- Your account email (if applicable)
- A clear description of your question or issue
- Any relevant screenshots or error messages
- Steps you've already tried to resolve the issue